Values
At QTEC, the customer is priority #1. Our name, corporate objectives, and operating principles focus on customer satisfaction.
Q
Quality
effectively meeting and exceeding customer expectations every time.
T
Timeliness
delivering on or ahead of schedule and anticipating needs.
E
Efficiency
providing the best value available – considering results versus cost.
C
Courtesy
providing a high degree of professionalism.
Our Mission
We strive to apply the best of proven technology, methods, standards, and tools to provide the most value-added products and services possible. We do not waste time or money unnecessarily reinventing wheels (e.g., processes and tools). Rather, we use existing and proven effective wheels to go to different, better, and often more difficult places. We understand and honor the solid foundation of engineering and management principles of those who preceded us, and we integrate emerging technologies to ensure safe, reliable, and cost-effective solutions for our customers.
QTEC employs and applies results-oriented personnel with qualifications and experience specifically well-suited to and matched with the job. We take pride in our small company atmosphere of mutual respect, trust, and innovation.
QTEC Objectives and Goals
Quality
Meet or exceed contract requirements
Goal: zero customer complaints
Timeliness
Deliver all contract-required products and services on or ahead of schedule
Goal: zero late deliveries
Efficiency
Manage expenditure of contract funding
Goal: zero incidents of exceeding planned budgets
Courtesy
Provide products and services that consistently meet or exceed customer expectations
Goal: evidence of customer delight (kudos, awards, e-mails)
Safety & Health
Goal: zero employee accidents and lost-time injuries.
